Privacy Policy

Overview

This Privacy Policy explains how Open Helix Health may collect, use, and share information through this website and related online services. This draft should be reviewed and approved before launch.

Information We Collect

We may collect information you provide directly, such as your name, email address, phone number, message content, and appointment-related information submitted through approved systems.

We may also collect limited technical information such as browser type, device information, pages visited, referring pages, and general usage information to help operate and improve the website.

Healthie, Booking, and Intake

Appointment booking, intake forms, patient communications, and health-related information should be handled through Healthie or another approved secure system. Please do not submit sensitive health information through general website forms, email, or other non-secure channels unless specifically directed.

How We Use Information

We may use information to respond to inquiries, provide and coordinate services, manage appointments, operate and improve the website, protect security, comply with legal obligations, and communicate about practice-related matters.

How Information Is Shared

We do not sell personal information. We may share information with service providers that help operate the website, booking, hosting, communications, analytics, security, or practice systems; when required by law; to protect rights and safety; or with your direction or authorization.

HIPAA and Health Information

Some information may be protected health information under HIPAA once it is created, received, maintained, or transmitted by Open Helix Health in connection with health care services. HIPAA-protected information is handled according to the HIPAA Notice and applicable privacy and security requirements.

Cookies and Analytics

The website may use cookies or similar technologies for basic functionality, performance, security, and analytics. Tracking technologies must be reviewed for HIPAA compliance before being used on pages where protected health information could be involved.

Security and Retention

We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the information. No system is perfectly secure. Information is retained as needed for practice, legal, compliance, and operational purposes.

Your Choices

You may contact Open Helix Health to ask questions, update information, or request information about available privacy choices. Some requests may be handled under HIPAA or other applicable law.

Children's Privacy

This website is not directed to children under 13. Services involving minors should be coordinated through a parent, guardian, or legally authorized representative as appropriate.

Contact

Questions about this Privacy Policy may be directed to Open Helix Health.